DELIVERY INFORMATION

ALL ITEMS WILL BE SENT 2 TO 3 DAYS AFTER THE PURCHASE. ALL ORDERS ARE SHIPPED FROM OUR CENTRAL WAREHOUSE LOCATED IN MEXICO CITY. DOMESTIC SHIPMENTS TYPICALLY ARRIVE WITHIN 3-5 BUSINESS DAYS, WHILE INTERNATIONAL SHIPMENTS CAN TAKE BETWEEN 7-21 BUSINESS DAYS, DEPENDING ON THE DESTINATION COUNTRY AND CUSTOMS PROCESSES. 

 

PLEASE NOTE:

MODIFYING YOUR ORDER'S SHIPPING DETAILS AFTER SUBMISSION MAY NOT ALWAYS BE FEASIBLE, DEPENDING ON HOW FAR ALONG THE ORDER IS AND THE SPECIFICS OF OUR SHIPPING PARTNERS. IF YOU NEED TO UPDATE YOUR DELIVERY ADDRESS, CONTACT US SWIFTLY SO WE MAY ASSIST YOU AS BEST WE CAN.

 

INTERNATIONAL ORDERS:

FOR INTERNATIONAL SHIPMENTS, EXPECT A RESPONSE WITHIN 24-48 HOURS TO CONFIRM THE TOTAL COST. BE AWARE OF ADDITIONAL IMPORT AND DUTY FEES THAT MAY APPLY BASED ON YOUR LOCATION. CUSTOMERS ARE RESPONSIBLE FOR THESE ADDITIONAL CHARGES.

 

CONTACT US:

FOR ANY QUESTIONS, CONTACT US AT HOLA@MOUSANT.COM OUR CUSTOMER SERVICE TEAM IS AVAILABLE MONDAY TO FRIDAY FROM 9 A.M. TO 6 P.M.